Returns & Exchanges
At KNEYATTA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged fashion items. If your fit isn't perfect, simply follow our streamlined process to initiate a return or exchange for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn items in their original packaging, ensuring all KNEYATTA designer tags and labels are still attached.
- 3.Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.